Beginning in 2018, I joined InfinitAI, a tech startup that develops chatbots and other conversational interfaces for corporate contact centers, as Chief of Content. Pictured above is one of three versions of our sales sheet (left) and a schematic of InfinitAI’s product Agent Assist, a sophisticated query tool (right).

Left: a schematic for another InfinitAI product, the Digital Contact Center.

Right: a second version of the InfinitAI sales sheet.

Copies of the booklet I designed for one of InfinitAI’s clients, Safety Call, that provided an overview of our UX design and mockups of the query tool we developed for them.

Selected pages from the Safety Call design booklet.